Dead – the Manx high street!

Image by Generalnoir via Flickr

Well if it already isn’t then it sure wont be long! And it won’t just be the Manx High street.

In one sense I find it really sad to see empty shops along the islands Strand Street, but in another I kind of of think they deserve it and many more shops deserve it too. The thing is most of the time that I physically go into a shop to buy something I am left feeling disappointed with the experience and the service. I often wish you could score the shop on the way out instead of whinging under my breath as I leave through the door.  I really do believe that the general service in shops is dropping whilst my own and that of the consumers in general, expectations are getting higher?

Surely in the current climate business should be bending over backwards to delight customers with high levels of customer service, but sadly this isn’t the case.

May be it’s because on the Isle of Man they have a captive audience so we just accept mediocre service as the norm, but I also think shopkeepers and retailers have just gotten lazy.

I don’t think it is acceptable anymore to simply hang stuff on a rail and expect us to buy it.

I think retailers need to be more creative, with more interaction and engagement with the public or potential buyers, so why not try something different today, instead of blaming the internet for your lack of business!

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